Refund policy
Returns
You may request a return within 14 days of delivery. Items must be unworn, unused, undamaged, and returned in their original packaging.
Please contact us before sending any return so that we can provide return instructions. We do not publish a fixed return address; returns sent without prior instructions may not be accepted.
For returns not related to a product defect, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.
Damaged, Incorrect, or Defective Items
If your order arrives damaged, incorrect, or with an obvious quality issue, contact us within 7 days of delivery and provide clear photos or video. Once the issue is confirmed, we may offer a replacement or refund. A return is usually not required in these cases.
Non-Returnable Items
We do not accept returns or exchanges for items damaged through misuse, items that have been worn or used, requests made after the applicable deadline, or items marked Final Sale.
We do not offer free returns. This policy does not limit any rights you may have under applicable consumer protection laws.